At this time, I create my miniatures exclusively in 1:12 scale unless a product page specifically states otherwise.

No. My miniatures are collectible pieces intended for adult collectors and are not toys. Many contain small parts and are not suitable for children under 14 years of age.

No. Although many of them are designed to look realistic, none of the miniature foods or other products sold in my shop are edible. They are made from materials such as polymer clay, resin, paper, wood, fabric, and metal.

Sometimes. Certain pieces can be remade or may return to the shop in a future release, while others are one of a kind or depend on materials that are no longer available.

Please contact me with a link or screenshot of the piece you’re interested in, and I’ll let you know whether it may be available again.

Yes. I work in a smoke-free studio.

No. My studio is part of a pet-friendly home with both cats and dogs. Customers with severe pet allergies may wish to keep this in mind before ordering.

Processing time depends on the availability stated on the product page:

- In-stock items typically ship within 1–3 business days.
- Backordered items are handcrafted to order and typically ship within 3–4 weeks.
- Pre-order items ship according to the estimated date stated on their product page.

If an order contains both in-stock and backordered or pre-order items, it may be held until everything is ready to ship together.

A backordered item is not currently ready to ship but is available to order. I will handcraft it for you after your order is placed. Please allow approximately 3–4 weeks for production.

Available payment methods are displayed securely during checkout and may include major credit cards, PayPal, and supported digital wallets.

I do not receive or store your complete credit-card information. Charges will appear on your statement as Pitera Studios DBA The Petite Provisions Co.

At this time, I ship to addresses within the United States and Canada. I’m unable to accept orders for delivery to other countries.

Yes. When tracking is available, you’ll receive a shipping confirmation email containing the tracking information after your order has been dispatched.

Please contact me as soon as possible. If your order has not shipped, I may be able to correct the address.

Once an order has been handed to the carrier, I cannot guarantee that its destination can be changed. If a package is returned because the address supplied at checkout was incorrect or undeliverable, additional shipping charges may be required to send it again.

Carrier estimates are not guaranteed. Weather, service interruptions, customs processing, and other circumstances outside my control can occasionally cause delays after an order has shipped.

If tracking appears to be stalled or your package is significantly overdue, please contact me and I’ll help you determine the appropriate next step.

Eligible items may be returned with prior authorization. Please contact me within 3 days of delivery. Approved returns must be mailed back within 14 days of delivery in unused, original condition.

Original shipping charges are non-refundable, and customers are responsible for return shipping unless the return is due to damage or an error on my part.

Custom, personalized, and other items specifically identified as non-returnable cannot be returned.

Please contact me within 3 days of delivery and include:

- Your order number
- Clear photographs of the item
- Photographs of the packaging
- Photographs showing any shipping damage

Please retain all packaging until the matter has been resolved. Depending on the circumstances, the appropriate solution may be a repair, replacement, store credit, or refund.

Please contact me as soon as possible if you need to cancel.

Orders may be canceled before shipment, although I cannot guarantee cancellation once work has begun on a handcrafted, backordered, personalized, or custom item. Shipped orders cannot be canceled.

Often, yes. Straightforward personalization may be possible when the requested wording fits within the existing design without requiring substantial changes.

More extensive alterations may be treated as a custom-design request and may involve an additional fee.

I accept a limited number of custom projects when my schedule permits. Availability, pricing, and production time depend on the scope of the requested work.

Please contact me with as much information as possible about your idea. Submitting an inquiry does not guarantee that I will be able to accept the project.

Some signs can be enlarged for an additional fee. The maximum available size is generally 4 inches along the longest dimension, depending on the design.

No. I cannot reproduce trademarks, characters, logos, artwork, phrases, or other intellectual property belonging to a third party unless the necessary commercial licensing has been obtained.

Depending on the design, I either:

1. Create an original composition using design software and commercially licensed graphic assets, vectors, and fonts; or
2. Adapt a properly licensed commercial design for use at miniature scale.

I take copyright and intellectual-property ownership seriously and do not knowingly use unlicensed third-party material.

Handle each piece gently and display it indoors in a dry environment. Avoid prolonged exposure to moisture, direct sunlight, excessive heat, and extreme temperatures.

Dust can be removed carefully with a soft, clean brush. Avoid household cleaners, water, or solvents unless a product’s instructions specifically state otherwise.

Unless a product page explicitly says otherwise, my miniatures are intended for indoor display only. Exposure to moisture, sunlight, or changing temperatures may damage the materials or finishes.